EntrywellContact support
Email Anthony at A2M4 Systems LLC. Include your device, operating system version, and a brief description of your question.
Email Entrywell supportsupport@a2m4systems.com
Please do not send bank statements, full account numbers, or unredacted receipts. If a screenshot helps, remove private information first.
Common questions
Can I use Entrywell without iCloud?
Yes. Without iCloud, Entrywell keeps your books on that device only. Sync between devices needs you to be signed in to iCloud with iCloud Drive and enough storage. In Settings, the iCloud section shows the current status.
How do I give my accountant my records?
Open Reports, tap the export button, choose a date range (the last tax year is the default), and tap Export for CPA. You get a ZIP with a Summary.pdf (totals by Schedule C line and any missing receipts), a Transactions.csv, and a Receipts folder. Each receipt file is named with its date, vendor, and amount, so every spreadsheet row matches a file.
Which receipts do I need to keep?
The IRS generally requires a receipt for business expenses of $75 or more, and for lodging at any amount. Entrywell reminds you about purchases missing one. Check with your accountant for your situation.
A receipt was read wrong. What do I do?
Receipts the app is unsure about wait in your Inbox for review. You can edit the vendor, date, amount, and category on any transaction. Devices without the on-device language model use a simpler reader, so check amounts and categories before relying on them.
How do I move to a new iPhone or Mac?
Sign in to the same iCloud account and install Entrywell. Your books download automatically. For a safety copy first, use Settings → Data → Export All Data.
How do I remove my data?
In Settings → Data, Remove from This Device deletes this device’s copy and keeps your books in iCloud, which is what you want when handing over a device. Delete Everywhere permanently deletes your businesses from iCloud and all your devices, and asks you to type DELETE to confirm. Export your data first if you may need it.
Can you access or recover my bookkeeping records?
No. A2M4 Systems LLC has no access to your books or your iCloud, so support cannot restore records you delete. Keep exports of important business records.
How do I manage a subscription?
Where paid features are offered, they are managed through your Apple Account. On iPhone or iPad, open Settings, tap your name, then Subscriptions. See Apple’s subscription cancellation guide.
Will Entrywell file my taxes?
No. Entrywell organizes records and prepares exports. Tax set-aside amounts are estimates, not tax advice; review them with your accountant.